Key Takeaways
- • A conversation without direction is just small talk.
- • Once a lead is Warm, your job is to guide them to a decision.
- • We have two powerful ways to do this: 1.
- • The 7-Step Framework: The logical flow for text-based conversations. 2.
- • The CHARM Method: The "High-Touch" accelerator using Voice & Video to break the pattern of text-based spam.
Strategy A: The 7-Step Logical Framework (Text)
This framework moves the prospect from their Current Reality (Hell) to their Desired Future (Heaven) using the Socratic method.
- Understand Situation: "How are you currently handling [Process]?"
- Define Ideal State: "If you had a magic wand, what would the result look like?"
- Explore Past Efforts: "Have you tried agencies/tools before?"
- Uncover Frustrations: "Why do you think those didn't work?"
- Assess Fit: "This sounds exactly like what we fixed for [Client X]."
- Define Win: "What would fixing this mean for your revenue?"
- The Low-Friction Invite: "Would you be open to a 15-min brainstorming chat?"
Strategy B: The CHARM Method (Multimedia)
Text DMs are easy to ignore. Voice notes and videos are not.
Use CHARM when you want to accelerate trust with a high-value prospect. It proves you are not a bot.
C - Capture (Get Attention)
You need a text hook that forces them to open the message.
- The Tactic: Use specific context from your Private Notes.
- Example: "Hey [Name], quick thought on your post about [Topic]..."
H - Humanize (The Pattern Break)
This is where 99% of people fail. They stay in text. You send a Voice Note or Loom Video.
- The Tactic: Send a 30-45 second voice note. Tone = Casual, not scripted.
- Why: It proves you are a real human. It creates immediate "Parasocial Trust."
A - Assess (Qualify)
Don't just chat; verify they are your ICP.
- The Tactic: In the voice note/text, ask the Diagnostic Question (from Lesson 5.2).
- Example: "I see you're scaling fast—are you handling the hiring internally or using recruiters?"
R - Request (Book the Call)
Once they confirm the pain ("Internal hiring is a mess"), make the ask.
- The Tactic: Keep it low pressure.
- Example: "I actually built a system for that. Worth a 10-min chat to see if it fits your setup?"
M - Manifest (Set Expectations)
Booking the call isn't the win; the call is the win. Avoid "No-Shows."
- The Tactic: Immediately after they book, send Social Proof to solidify the value.
- Example: "Looking forward to it. I've attached a case study of how we did this for [Competitor]. Chat soon."
Example: CHARM in Action
- (C) Text: "Hey Sarah, loved your point about AI ethics."
- (H) Voice Note (30s): "Hey Sarah, it's Alex. I was reading your post and it reminded me of a project we did... I noticed on your profile you're scaling the design team..."
- (A) Text/Voice: "...are you guys currently using Canva for the team or sticking to Adobe?"
- Sarah Replies: "We use Canva but it's messy."
- (R) Text: "Classic bottleneck. We have a 'Canva Enterprise' playbook. Open to a 10-min walkthrough?"
- Sarah: "Sure."
- (M) Text: "Great. Here is a video of how it worked for [Company Y]. See you Tuesday!"
The CreatorHub Advantage: The "External Brain"
You cannot execute CHARM if you don't know what to say in the Voice Note.
Feature: Private Notes
- Action: Before hitting "Record" on your voice note, open the CreatorHub sidebar.
- Workflow: Read your Private Note on the prospect: "Met at Summit. Loves Golf. Pain: Hiring."
- Execution: Weave those facts into your voice note. "Hey, hope you've managed to hit the golf course recently..."
- Result: This level of personalization (Scaleable Humanity) is impossible to fake.
Actionable Steps (Homework)
The "Voice Note" Challenge
Go to your DMs. Find 3 "Warm" conversations that have stalled (ghosted). Send them a Humanize Voice Note: *"Hey, no pressure to reply to my last message, just had a thought about..."*
Prepare Your "Manifest" Asset
Have a link ready (Case Study or Testimonial Video) that you can send immediately after someone books a call to lock in their commitment.
Audit Your Scripts
Review your current DM scripts against the 7-Step Framework. Are you skipping the "Past Efforts" question? If so, you are missing critical ammo for the sales call.
Resources & Downloads
3 Voice Note Scripts that get replies (The "Stalled Deal" Reviver)guide
3 Voice Note Scripts that get replies (The "Stalled Deal" Reviver) resource
