Privacy Policy

At CreatorHub, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our browser extension (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This Privacy Policy aims to give you information on how CreatorHub collects and processes your personal data through your use of this website and our browser extension, including any data you may provide through this website when you sign up for our service, purchase a product, or use our features.

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location.
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us.

We use different methods to collect data from and about you including through:

• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us.
• Automated technologies or interactions. As you interact with our website or browser extension, we will automatically collect Technical Data about your equipment, browsing actions and patterns.
• Third parties or publicly available sources. We receive personal data about you from analytics providers such as Google and PostHog, and payment providers such as Stripe.

We use several third-party services to improve our website and marketing efforts:

• Google Tag Manager: Used to manage our website tags and handle user consent preferences.
• PostHog: An open-source product analytics platform that helps us understand how users interact with our service.
• Stripe: Our payment processor for handling subscriptions securely.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party).
• Where we need to comply with a legal obligation.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

If you have any questions about this Privacy Policy, please contact us at contact@creatorhub-extension.com.